Flexible Booking policies

We know that travel may be a little difficult during and immediately following the Coronavirus Pandemic, and we want to make sure you’re comfortable with your bookings. Our reservations team is available to answer any questions or concerns and are flexible during this time. Our updated policies on room booking are: 30% deposit is payable at the time of booking and full payment 30 days prior to arrival. We guarantee a full refund less USD $100 processing fee for any cancellation up to 30 days prior to arrival. Full credit for any postponed reservation due to Covid-19 will be available for your use up to 1 year.

Island Policies

All prices are in US dollars

3 night minimum for packaged rate

A-la-carte meals: 12.5% GST Tax and 10% Service Charge are included in the prices

Boat Transfer are a shared transfer. Separate arrangements can be made via private Catamaran or Helicopter Charter, upon request.

Tours: 12.5% GST Tax is included

We are pleased to accommodate families; however, children under 5 years of age are not allowed as the island is not suitable for younger kids

Children under 12 years stay for free, if sharing a room with their parents. Persons 12 years and over, sharing a room, pay US$20.00 per night , plus meals and transfer fee

For additional roll-away beds, there will be an extra US$30 charge for each extra person

For payments at the resort we accept: Cash, Visa and MasterCard.

Minimum number of 4 nights may apply during peak times

Marine Park and entrance fees may apply to tour rates

Beverages are not included in packaged rates

Please note that taxes are subject to change according to government policy

Complimentary activities and amenities include free wireless internet, fresh water swimming pool, snorkel gear, light fishing tackle, SUPs, kayaks and Hobie Cats

Tipping

Tipping is at your discretion and always appreciated but never expected. All tips are entirely distributed among the employees with no portion retained by the resort. If your service is exemplary, you may tip as you would at home. Guests can leave tips for staff at the end of their stay when paying their bill by cash or credit card.

Electricity on the Island

Electricity is standard U.S. 110 volt, 60 cycle AC from our inverters charged by our solar array and backup generators. We want you to be comfortable, but encourage energy conservation as well.

Water on the Island

Our water is excellent; produced by our three reverse osmosis desalinization plants. Rain water is harvested and hot water in each cabana is provided by a solar heater.

Medical Conditions

Please notify us of any existing medical conditions which might require attention. We maintain first aid packs on the island in addition to first aid kits in every boat. Placencia Village has a General Practitioner clinic and Belize City has a tertiary care hospital and trauma facility.

Contact us with any questions you may have about our Belize Private Island Resort policies.